Shipping and Returns
Shipping costs
Planzer Economy:
CHF 6.60
Planzer Priority:
CHF 7.90
A-Post Letter:
CHF 6.70
A-Post Parcel:
CHF 8.90
B-Post Letter:
CHF 5.50
B-Post Parcel:
CHF 7.30
Registered:
CHF 9.90
Depending on weight and size shipping as letter or parcel is possible.
There are no customs duties for delivery to Lichtenstein.
Delivery service
All orders are delivered by Swiss Post and Quickpac.
Quickpac: Quickpac currently delivers in the cantons of Zurich, Thurgau, Solothurn, Basel, Bern, Lucerne and Schaffhausen.
Delivery within Switzerland and Liechtenstein only.
Damage in transit
Despite all due diligence, deliveries can be damaged in transit. We will of course reimburse you for any items damaged in transit. Please note that we can only give you a refund for damaged contents if you complain to us as soon as you receive the goods.
Returns
Returns should be sent to the following address:
Vision Group AG
discountlens
Riedwiesenstrasse 23
8305 Dietlikon
Thank you for your cooperation.